Best practice supporting people with Intellectual disability in employment – What is the evidence?

In this session, Vivienne Riches and Chloe Moreau, discuss best practice aimed at supporting people with intellectual disability (ID) to gain and maintain employment.

The current DES program uses employment placement and retention measures to determine the effectiveness of employment services for individuals with ID.

A comprehensive review of international research on employment programs and practices that purport to promote successful employment outcomes for individuals with ID found that effectiveness in open employment isn’t the product of a single strategy, but rather of a process in which four components are implemented.

With this in mind, implications for refining the current DES open employment program will be discussed in this session.


Professor Vivienne Riches Clinical professor/ Snr Research Fellow, CDS/The University of Sydney, Australia

Vivienne is a senior research fellow, registered psychologist, consultant and lecturer/tutor in disability at the Centre for Disability Studies at the University of Sydney’s School of Medicine — Faculty of Medicine and Health.

Her research interests and expertise include employment and transition from school to post school for people with disability, assessment and classification of support needs, mental and emotional health and well-being, person-centred active support, positive behaviour support, social and interpersonal skills, community living and quality of life.

Vivienne is a Fellow of the Australasian Society for Intellectual Disability (FASID). She was inducted into the Disability Employment Australia Hall of Fame in 2013 and was recently awarded the 2022 Lien Ying Chow Visiting Professorship at the National Institute of Education, Nanyang Technological University, Singapore.

Chloe Moreau Operations Manager, Jobsupport

Chloe Moreau has worked in the disability field for over 30 years, gaining both practical and leadership experience.

She began her career as a teacher with the Department of Education before working with Jobsupport as a Vocational Trainer and Regional Manager. She was the Operations Manager for Jobsupport for over 10 years.

Chloe is particularly passionate about seeing people with moderate intellectual disability succeed in long-term employment.

Chloe has completed a Bachelor of Education, Graduate Certificate in Education Studies and a Graduate Certificate in Personnel Management.