Headspace Work and Study – Support for DES Providers and their Participants

In this session, Anna Lam and Zoe Walsh from headspace, a national youth mental health foundation, will chat about the foundation’s employment and education support service, headspace Work and Study — an innovative leader in online servicing since 2016.

Using a clinical integration model and an entirely digital delivery platform, the service has supported over 3500 young Australians.

Specifically, Anna and Zoe will discuss:

• How a partnership with headspace Work and Study will improve placements and outcomes for DES participants and provide a new referral source to providers’ caseloads.

• How mental health support can improve vocational attainment, increase participant satisfaction and create a point of difference.

• How you can partner with headspace’s national service for participant referrals, including access to free mental health support.

• Key operational learnings from an online service with high satisfaction and high outcomes that DES participants can benefit from.


Anna Lam Work and Study Coordinator, Headspace

Zoe Walsh Clinical Advisor - Work and Study Service, headspace, Australia

Zoe Walsh is a Clinical Advisor for headspace Vocational Services and has a keen interest in the role that work and study support has on increasing positive outcomes for young people across the mental health continuum.

She comes from a social work perspective with senior experience as a mental health clinician. Zoe is passionate about clinically integrated vocational support that increases the understanding of the mental health impacts of trauma-informed, evidence-based career counselling.

Zoe is passionate about rural and remote access to services and the role that digital service delivery has to offer.