New Employment Services Model and Enhanced Services

Presenters

Melissa Ryan – First Assistant Secretary, Department of Education, Skills and Employment

Melissa Ryan is the First Assistant Secretary, Workforce Australia for Individuals. Her responsibilities include the design and implementation of Workforce Australia, commencing in July 2022.
Melissa has held senior roles in a range of Commonwealth departments and has worked across a broad range of public policy issues, including social services program reforms; industrial relations, workers’ compensation, work health and safety regulation; and income support program administration.