When the game changes: working with employers in the face of challenge and a shifting environment

The pandemic has brought unexpected windfalls — like strengthening the case for flexible work — and unimaginable challenges for people already living with issues arising from disability.

This has propelled employers of people with disability into unprecedented territory. While COVID-19 has tested employers and Disability Employment Services (DES) providers, it has also presented opportunities.

Businesses have needed to be innovative in their hiring approach to consider people with disability. It has also helped broaden the employer mindset to provide flexible work arrangements that can benefit people with disability.

In this session, attendees will hear how DES can meet employers’ and jobseekers’ shifting needs as we enter a post-COVID world. The presentation will spotlight ways in which DES can engage forward-looking businesses to meet recruitment challenges.


Daniel Valiente-Riedl General Manager, JobAccess, Australia

Daniel, who started his career as a psychologist, has a passion for people. He has spent the past 18 years working in the disability sector, specifically in mental health, intellectual, developmental, acquired and physical disability.

Currently, the General Manager for JobAccess, Daniel manages the WorkFocus Australia team, delivering award-winning service on behalf of the Australian Government. He has previously held senior management positions, including volunteer directorships in not-for-profit organisations.

Daniel has also worked part-time as a teacher at the Sydney Institute of TAFE, delivering courses within the Community and Mental Health Diplomas. He has completed studies in training and assessment, Management and Human Resources Management, and holds a bachelor’s degree in psychology and a Master of Business Administration. He is completing a Masters of Science in Organisational Psychology.