Workforce Australia Update

Melissa will speak about the Workforce Australia employment services program, which commenced on 4 July 2022. One year on, this presentation will cover a range of topics of interest about Workforce Australia, including:
• Changes to Workforce Australia resulting from the 2023 Budget;
• An overview of the job seeker caseload since Workforce Australia commenced; including cohort specific breakdown by age, gender and disability
• an update on the operation of the Performance Framework, including sustained employment, progress to employment, quality of service to participants and quality of service to employers measures;
• an update on the Select Committee Inquiry into Workforce Australia.


Melissa Ryan First Assistant Secretary, Department of Employment and Workplace Relations

Melissa Ryan is the First Assistant Secretary, Workforce Australia for Individuals. Her responsibilities include the design and implementation of Workforce Australia, which commenced in July 2022.
Melissa has held senior roles in a range of Commonwealth departments and has worked across a broad range of public policy issues, including social services program reforms; industrial relations, workers’ compensation, work health and safety regulation; and income support program administration.