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Performance measures and other program updates

Pene will be running an interactive breakout session titled ‘Performance measures and other Program updates’. Pene will give an update on the new Participant Quality Framework as well as an overview on the proposed Performance Framework. Pene will also discuss other DES program updates including the Guideline review. Pene will also be seeking delegate feedback on these key measures.



Pene Futcher

Branch Manager, Department of Social Services

Keep breathing; keep moving; keep trying. How many times you fall doesn’t matter—as long as you get up. This is approach Pene takes when things get tough, and you feel things aren’t going your way.

Pene is the Branch Manager, Disability Employment Programs at Department of Social Services, leading several policy and programs under the Disability Employment umbrella.

As an initiative taking, organised and results driven leader, Pene is determined to build relationships and trust across the sector for the benefit of the disability employment programs.

Pene leads with her head and heart, empowering and encouraging individuals and teams to look for new ways of driving service improvements to deliver the best for government and citizens.