Presentations

Dr. George Giuliani has over 35 years of experience in social welfare and employment services with specialised expertise in training and workforce development focused on assisting high needs and very disadvantaged cohorts. ​He has held CEO and senior operational roles with major providers and peak bodies providing deep expertise in how government policy settings shape compliance and service delivery. George draws from his extensive employment sector experience and doctoral research on frontline workers to influence policy design and deliver practical presentations that build consultant capability.

George’s expertise is focused on professional relationship building and participant engagement, that ultimately lead to participant outcomes.​

Shannon Lang is an Occupational Therapist. She joined WISE in 2022 to lead and develop WISE’s initiative, WISE IDEA: Centre of Best Practice in Mental Health and Employment. She has long recognised the positive impact employment can have on mental health and the importance of collaboration in this area between state and federal support services. Shannon has represented the mental health sector on Victorian Government committees and worked in senior leadership and management roles in mental health, and health, for over 20 years. Strategy, planning and staff capability development have been key areas of responsibility over those years, and Shannon is now applying these skills and her commitment to achieving sustainable employment and associated quality of life and social and economic inclusion for people living with mental health conditions.

Jessie brings 20 years of experience in Employment Services, including over a decade in leadership roles. She focuses on building structured, consistent programs that drive sustainable employment outcomes and enhance the customer experience. Her operational leadership experience spans performance management, capability development, and embedding best-practice approaches across teams. Jessie works closely with managers, clinicians, and executive stakeholders to align strategy with delivery, ensuring programs are practical, effective, and scalable. She is committed to supporting individuals into meaningful work by enabling and guiding teams to deliver high-quality, person-centred services that improve independence and quality of life through WISE programs.

Ingrid Ozols AM is a mental health and suicide prevention advocate, inaugural Adj/Professor (Lived Experience) and founding director of Mental Health At Work (mh@work®). She brings her life journey, as a consumer and carer to inform and advance the inclusion of the lived-experience voices across employment, education and training, research, policy and service reform.