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Presentation of Blended Transitions Findings

DEA members who have been supporting people with disability find and maintain employment over many years believe that effective service provision is characterised by holistic, wrap-around supports. The introduction of IEA with its focus on choice of provider, the widening of eligibility criteria and the provision of more specialist providers, makes it even more important to understand what works, and why, in terms of providing holistic, wrap-around supports.

Service providers talk about person-centred employment pathways as a journey. For some people their employment journey begins at school, for others it begins in a disability social enterprise, while others start their journey with IEA. Employment journeys are not always linear and must be flexible to enable clients to access the right supports when they are needed.
Based on conversations with 99 staff from 31 service provider organisations, this session identifies important organisational structures or processes that facilitate flexible, person-centred pathways; situations where clients are more likely to “fall through the cracks”; as well as discussing the sort of supports best funded through the NDIS and the sort of supports best funded through IEA.

Presenters

Ann Nevile

Dr Ann Nevile

Social Policy Researcher, ANU

Ann Nevile is a qualitative social policy researcher who has spent more than twenty years analysing the impact of funding and performance management frameworks on service delivery organisations and outcomes for their clients. A particular focus of Ann’s research in the disability employment space is service quality – how it is defined and how it can be measured. Ann has published a number of articles and reports which explore this issue from the perspective of job seekers and employers and has been invited to provide expert evidence to Royal Commissions, Parliamentary Committee Inquiries and government consultations.